21+ Safe and Responsible Gaming

bi33's Commitment to Responsible Gaming

bi33 believes gaming is for enjoyment — not addiction. Our responsible gaming tools and guidelines help you set limits and play safely.

Why we value responsible gaming

bi33 is a trusted online gaming platform in Bangladesh. Our goal is not only to provide entertainment, but also to ensure the mental and financial wellbeing of every player. Responsible gaming means enjoying gaming within your means and within your limits.

When gaming crosses the boundary of entertainment and becomes an addiction, it can have a negative impact on family, relationships and financial stability. bi33 does not want any player to go down that path. That is why we provide various tools and support so you can control your gaming at any time.

Important Notice

bi33 is only for players aged 21 and above. Gaming by minors is strictly prohibited. If you believe someone is using your account, contact our support team immediately.

Our protection tools

bi33 offers a number of powerful responsible gaming tools — in your control, at your convenience.

Deposit Limit

Set in advance how much you want to deposit per day, per week or per month. Once the limit is reached, the account will automatically stop accepting deposits.

Time-Out

Need a break? Take a temporary break from 24 hours up to 30 days. During this time your account will be completely inactive.

Self-Exclusion

Choose self-exclusion for a longer break. Once activated, the account cannot be reactivated before the set time period ends.

Session Reminder

After you have been playing for a set amount of time, bi33 will send you an automatic reminder so you stay aware of how long you have been playing.

Account Security

Keep your account secure with a strong password and two-factor authentication. Alerts for unfamiliar logins are sent automatically.

Professional Support

Our 24/7 live chat support is always ready to help with gaming addiction concerns. We also assist with connecting you to professional counselling organisations.

Assess yourself

Think about the following questions in relation to yourself. If the answer to more than one question is "yes", it may be time to reconsider your gaming habits.

Remember, seeking help is not a sign of weakness — it is proof of courage. bi33 is always by your side.

Have you spent more than your set budget and felt regret afterwards?
Have you tried placing more bets to recover money you lost?
Are you hiding your gaming from family or friends?
Are you spending less time on work, studies or family because of gaming?
Do you feel mental discomfort or anxiety when told to stop playing?
Are you continuing to game by taking on debt or spending your savings?

Build healthy gaming habits

A few simple habits for responsible gaming will keep your experience enjoyable at all times.

01

Set your budget first

Decide how much money you will spend before you start gaming. Do not exceed that limit, even when you are on a winning streak.

02

Set a time limit

Decide in advance how long you will play each day and stick to that time. You can use an alarm.

03

Do not bet on impulse

Avoid gaming when you are angry, frustrated or under stress. Playing with a calm mind leads to better decisions.

04

Do not treat gaming as a source of income

Online gaming is for entertainment. It is not a reliable source of regular income — keep that in mind when you play.

05

Take regular breaks

During long sessions, get up from time to time, walk around, drink water. Physical wellbeing is the foundation of mental wellbeing.

06

Let someone close to you know

Letting a family member or trusted friend know about your gaming creates accountability, which helps you stay within limits.

Three ways to set limits

Deposit Limit

Set the maximum amount you can deposit within a specific period. Once the limit is reached, no further deposits can be made until the next period begins. Minimum deposit ৳200.

Session Limit

Set in advance how long each gaming session will last. When the set time is up, the session will end automatically and you will be notified.

Loss Limit

Set the maximum amount you are comfortable losing within a specific period. Once that limit is reached, placing further bets will not be possible.

To set or change limits, log in to your bi33 account and go to the "Account Settings" section. Increasing a limit takes effect after 72 hours, but decreasing a limit takes effect immediately.

bi33's commitment

Responsible gaming is not only your responsibility — it is ours too. bi33 is committed to creating a safe gaming environment.

  • We will completely prevent anyone under 21 from opening an account through age verification.
  • If signs of addiction appear, we will automatically alert the player and review the account if needed.
  • We will process self-exclusion requests promptly and will not make any promotional contact during the exclusion period.
  • We will keep your financial information secure through SSL encryption and a safe payment gateway.
  • We will provide assistance with any issue through 24/7 live chat support in Bengali.
  • We will regularly update our responsible gaming policy and follow best practices.

Need help? We are here

If you feel gaming is causing problems in your life, do not hesitate to contact bi33 support.

Live Chat Support 7 days a week, 24 hours a day — in Bengali
Email Support [email protected]
Self-Exclusion Request From Account Settings or directly through support
Professional Counselling The support team will help refer you to addiction specialists

Frequently Asked Questions

bi33 is only for players aged 21 and above. Age is verified when opening an account, and accounts of underage users are suspended. Membership is not granted under any circumstances if the correct age requirement is not met.

Yes, lowering a deposit limit or setting a new one takes effect immediately. However, increasing a limit has a 72-hour waiting period — this protects you from overspending in a moment of impulse.

Once self-exclusion is activated, your account will be completely deactivated. You will not be able to log in, place bets, or receive any promotional communications from us. If there is a balance remaining during the exclusion period, arrangements will be made for withdrawal.

Some common signs are: continuously placing larger bets to recover lost money, neglecting family or work, feeling restless when unable to game, lying about gaming, and continuing to play despite financial problems. If these signs appear, seek help immediately.

The minimum deposit at bi33 is ৳200 and the minimum withdrawal is ৳500. Withdrawals via bKash, Nagad and Rocket are generally processed within 1 hour. As part of responsible gaming, we advise that you only deposit money from your entertainment budget.

If you suspect someone is using your account without your permission, change your password immediately and let us know via our 24/7 live chat. We will review account activity and take appropriate action. Particularly important: ensure no underage person uses your account.

Play responsibly,
enjoy the fun

bi33 offers cricket betting, slots, live casino and much more — all in a safe and responsible environment.

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For players aged 21 and above only • Play responsibly